Unfortunately, I am unable to accept returns, refunds or exchanges on items, except in the event of damage or breakage during shipping. If you receive a broken or damaged item, please contact me at [email protected] to arrange next steps.
Anything that I consider a second, or imperfect item will be labeled and reduced in price. Seconds consist of warping, or botched glazing. Seconds are only surface imperfections and does not effect the integrity of the piece. I do not consider small hairline cracks under 2cm in areas that DO NOT come into contact with food to be seconds as these hairlines do not come into contact with food and are unlikely to expand.
Thanks for understanding!